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Device management

Device management

Remotely manage, and protect laptops and mobile devices.

Orchestration

Orchestration

Automate tasks across devices, from app installs to scripts.

Software management

Software management

Inventory, patch, and manage installed software.

GitOps

Infrastructure as code

See every change, undo any error, repeat every success.

Extend Fleet

Extend Fleet

Integrate your favorite tools with Fleet.

Customers Pricing
More A small chevron

GitOps for device management

In-person workshop for beginners.

Join us
Docs

Docs

Guides

Guides

Support

Support

News

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Get your license

Get your license

The handbook

The handbook

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ExpedITioners podcast with John Reynolds

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Zach Wasserman

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ExpedITioners podcast with John Reynolds

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Last updated on | The author's GitHub profile picture

Zach Wasserman

ExpedITioners Podcast

John Reynolds: Rehumanizing interactions between IT and end users

Listen to the episode on Apple, Spotify, or PodBean.

Show notes:

John Reynolds navigates a unique approach to modern IT as the Head of IT at Pleo. Culture and interactions with humans come first in order to truly enable users to do their work. Join us on this episode as John talks about how their team works to put people first.

Topics discussed:

  • How John Reynolds got into their professional career
  • Creating an IT team from scratch for growth
  • Emotional healing with IT teams
  • Allowing IT to enable users to get their work done
  • “Invisible when we can be, and unmissable when we should be”
  • Reducing escalation friction
  • Letting people talk to IT like they talk to everyone else
  • Standardizing processes for IT logistics in hybrid workforces
  • The future of IT

Where to get in touch:

  • LinkedIn
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