Healthcare technology organization

Rapid policy enforcement and end-user transparency

A healthcare technology organization operating in a highly regulated environment that requires SOC 2, HIPAA, and HITRUST compliance needed a centralized management solution for a globally distributed fleet that could enforce policies faster than the industry standard.

At a glance

• Endpoints: ~300 hosts initially, scaling to 500 (Mac, Windows, Linux).
• Primary requirement: rapid policy enforcement and multi-OS support.
• Key integrations: centralized multi-OS management, policy enforcement capabilities, and support for self-hosting.Self-hosting for HITRUST compliance.
• Previous solution: Intune.

The challenge: slow deployments and unreliable tools

Under Intune, the team faced policy deployment times that could take up to a month. This was ineffective for a team managing multiple OS platforms across a global workforce. They also lacked the visibility needed to ensure remote devices remained compliant with strict security frameworks.

The solution: centralized control and visibility

The team chose Fleet to achieve centralized management and rapid policy enforcement. By running a self-hosted instance, they maintained the data control necessary to meet HITRUST requirements. Fleet’s transparency feature was also critical, as it informed end-users exactly why a device was non-compliant and how to fix it.

The results: drastic efficiency gains

• Migration speed: migration time was reduced from 2 hours per device to just 10 minutes.
• Automated remediation: automated software installs and self-service scripts replaced manual interventions, saving significant man-hours.
• Agile response: frequent host check-ins allowed for more agile threat responses and faster detection of vulnerabilities.