All-in-one IT platform provider

AI-driven IT management powered by Fleet

An all-in-one platform for identity, MDM, and procurement needed a programmable layer to serve as the "secret weapon" for their own automated services.

At a glance

• Endpoints: thousands across managed accounts
• Primary requirement: robust API and patch management automation.
• Key integrations: Brew and Winget.
• Previous solution: manual, "point-and-click" workflows.

The challenge: cross-platform remediation

Managing cross-platform patches and verifying device states in real-time was a significant hurdle before integrating Fleet.

The solution: programmable layer

They chose Fleet for its deep GitOps integration, allowing them to build their own automation and patching logic on a secure, auditable foundation. They utilize a unified system to manage Mac, Windows, and Linux via tools like Brew and Winget.

The results: proactive posture

• Automated app patching: Using the API, they programmatically updates fleet-maintained apps via GitOps.
• Consolidated stack: Consolidation allowed them to replace 4+ legacy tools with one system, reducing vendor sprawl.
• AI-driven insights: Real-time telemetry is fed into their own orchestration engine to proactively detect and remediate issues.