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What personal information can Fleet see?

End users deserve to know what their employer can see on their laptops and the systems they manage.

Fleet does NOT have access to:

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Mouse movements

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Email & text messages

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Webcams & mic

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Screen content

Here’s how Fleet can see and manage your devices:

System settings

Fleet can enforce settings like password length on your device. This is useful for IT teams to keep your Mac up to date so you don’t have to.

Device actions

Fleet can take action on your device remotely like trigger a restart, lock, or wipe your device. This is useful for IT teams to help you troubleshoot remotely if you run into any issues with your device.

Shell scripts

Fleet can run any shell script on your device remotely. This is useful for IT teams to help you troubleshoot remotely if you run into any issues with your device.

User account logins

Fleet can see details about the user accounts associated with your device, including which accounts have logged in recently. This is useful for IT and security teams to identify logins from suspicious accounts.

Device health & performance

Fleet can see details about your device’s hardware. E.g., what processor is used, how much memory is installed, storage capacity, battery health, etc. This allows IT teams to preemptively address device health problems, which can mitigate data loss and reduce disruption to your workflow caused by IT related issues.

Installed software packages

Fleet can access a detailed list of the software installed on your device. With this information, IT teams can better manage software update schedules, and reduce disruption to your workflow. Security teams can also use this data to determine if any of your software has been compromised, by referencing your software’s version number against known vulnerable software databases.

Running processes

Fleet can access a list of processes running on your device. These are processes you interact with graphically i.e., opened software; and processes that are running tasks in the background, such as sending data over network connections, running backups, or scheduled auto-updates. IT and security teams can use osquery to view this list in order to detect suspicious activity that may be a threat to your system.

Security configurations

Fleet can see information about the status of firewalls and other security software installed on your device.

Connected hardware devices

Fleet can see information about connected hardware devices. This is typically limited to only the type of hardware connected, and not specific details about the device. E.g., connected smartphones, USB devices, network devices, audio/visual hardware.

Device location

Fleet uses IP geolocation to provide an approximate location of your device. Accuracy of IP geolocation services vary depending on where you are, but can typically be pinpointed within the nearest state or city. Organizations typically use this feature to track stolen or misplaced devices, and in some cases to ensure the safety of employees.

File contents

In the case of a cyber attack, it is possible with Fleet to gain read access to files on your system. This is not a feature designed for privacy invasion, but rather a means for security teams to locate files on your device that may have been created or affected by a malicious virus.

Additionally, Fleet can be configured to store disk encryption keys that can be used to recover encrypted data from a macOS device.

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It’s important to be vigilant about the personal information you share on your devices.

If you are unsure, or still have concerns about your privacy, it’s a good idea to talk to your employer about your organization’s privacy policy, and how your personal information is handled.

Read about what to do, and not do on your work computer.